• Never pay in advance to seller that you do not know, and never send the item before you have received the payment. Instead, try to meet in person to make the exchange.
• Never use money wire transfers, such as Western Union, as these are often difficult to trace.
• Request the original receipt.
• Write a purchase agreement.
• If the offer sounds too good to be true, it probably is, and it might be a fraud.
• Do not reveal bank details or other sensitive information if you are not sure who the receiver is.
• If you already have become a victim of fraud, report it to the Police.
• If buying a vehicle, including motorcycles and boats, make sure you do a Revs check to make sure no money is owing on the vehicle. www.revs.nsw.gov.au

Step 1. Finding an Item

There are a couple of ways to browse for items on the Earth Mart website. One way is to use the "Browse" tab on the top navigation, this will give you an overview of all the categories and how many items are contained within each category. Alternatively, you can use the Search feature on the left hand side. Narrowing your search to specific locations and sub categories.

Once you have found the item you wish to purchase, click on the item name, you will then be taken to the product information page as seen below:

You can contact the seller directly through their listed contact information, found under "Contact This Seller", or you can submit a query to the seller by clicking the "Respond to this Advert" link. Remember to enter your own email address correctly so that the seller can reply to you.

If you wish to purchase the item from the seller, you will need to arrange payment directly with the seller as Earth Mart does not facilitate payment transfers between buyers and sellers. Please review the "Tips for Safer Buying and Selling" section for advice.

Step 1. Creating an Account

Earth Mart registration is free and can be completed in a few simple steps. You can register by clicking on the "My Account" link at the top of the page. Once you have completed all step and successfully entered all your personal information, you will need to agree to our Terms and Conditions of use.

Once you have completed the sign up procedure, you should receive a confirmation email to acknowledge your signup to the Earth Mart website. You will need to confirm your registration by clicking on the link provided, or copying the link into your web browser address bar. Once your email address has been confirmed, simply login with the information that you provided when you signed up to Earth Mart. Once logged in, you should see the following screen:

Step 2. Your Account

On your "My Account" screen, you have a few things that you can do:

1. Edit your details using the "My Details" tab
2. Place an advertisement using the "Place an Ad" tab
3. Place a free wanted advertisement using the "Place a Wanted Ad"

Click on the "My Details" tab to view your current information. On this screen you will be able to edit the information you currently have with us. This includes email address and password. To save any changes you may have made on this page, you will need to enter your current password (If you have changed your password on this screen, you will need to enter the password you used initially to login to the account) and then click submit.

The "My Account" page is also used to set up Email Alerts to be informed of new advertisements on a regular basis.

Your Saved Adverts, Current Adverts and Sold Adverts are also displayed in this section. Refer to the "Placing My Advertisement", "Paying For Advertisements", and "My Item Is Sold" sections for details.

You need to have an Earth Mart account to Place an Ad. If you don't have an account yet, you can sign up for free.

To place an advertisement, simply click on the "Place an Ad" tab in the menu and you will see the following page:

Step 1. Select a category

There are many categories to choose from. If you are unsure of which category your item best fits into, browse the website to see what category other customers have used.

Step 2. Currency & Price

Select your currency from the drop down menu.
Enter the price of your item. Do not add dollar ($) signs or commas (,)

Step 3. Item Description

There are some easy tips to follow when writing your description:

1. Keep it simple and short.
2. Include as much information about the item as possible, such as brand name, make, model and year of manufacture.
3. List any flaws that the item may have, such as scratches, dents or marks.
4. If the item comes with accessories, include these in the description.
   
   

Step 4. Shipping

Enter the amount you wish to charge for the delivery, or state if it is pickup only. Try to be as descriptive as possible with your shipping information.
This information is not compulsory, but will help potential buyers.

Step 5. Images

You can upload up to nine (9) images per advertisement.
To upload an image, click the "Browse..." button to allow you to search your computer for the image you wish to use. Select your image, then click on the "UPLOAD" button. Your image will be automatically resized to fit in the display area.
Note: maximum image filesize is 4 megabytes
Image types accepted are: JPEG, GIF, PNG

Step 6. Privacy Settings

You can choose whether to display your name, email and phone number on the advertisement. You can select a preferred contact time. This section is optional.

Once you are happy with your Advertisement, click “Submit” button.

Step 7. Preview & Save Advertisement

This section gives a similar representation of how the advertisement will look once. Here you can see how your users will interact with your advertisement, such as scrolling through images.

If you want to change something, click on the "Edit" button at the bottom of the page, and follow the steps to edit. Once you are happy with the advertisement, click the "Save" button at the bottom of the page.

Step 8. Confirm & Pay

Click on My Account.
Your saved advertisement(s) will be listed in the "My Saved Adverts" section.
Your "My Account" section allows you to edit, delete and confirm saved advertisements.

Select the advertisements you wish to place, and click “Proceed to Payment” button.

Follow the simple payment steps to pay via Credit Card. Earth Mart uses a secure 128-bit SSL certificate to ensure your details are safe. See "Paying For Advertisements" section for more details.

Note: Advertisements will not be posted to the website until they have gone through the payment process. Free advertisements must also go through the payment process, but no payment details will be collected, and no payment charged.

Step 1. Advertising Information

Currently, Earth Mart has package deals on their advertisements, you can view these by going to the "Home" page and clicking on the "Advertising Costs" link at the top of the page. Essentially, you can either pay for your ad individually or wait to accumulate a few advertisements to take advantage of the package deals available. All advertisements in a package must be placed at the same time and you are not able to add items to a previously paid package.

Step 2. Paying for an Ad

To make a payment for an advertisement, you need to be viewing the "My Saved Adverts" section on your "My Account" page. You can select the ads you wish to pay for using the checkboxes on the left or by clicking the Select All checkbox. Once you have selected your advertisement click on the "Proceed to payment" button down the bottom.

Online payment is done via our secure payment page. The initial display will show you a Shopping Cart that outlines of the advertising costs (including GST) and any qualifying package deals.

Please note that all individually priced advertisements will be displayed separately to items that qualify for package pricing. All package priced items will be displayed with a list of one or more packages deals required in the summary area.

You may delete items from your cart if required. Otherwise, click Next to proceed to the credit card details section.

Enter in your credit card information and then click Next. A summary of the details you have just entered will be displayed allowing you verify that the details are correct. Clicking "Submit" will process your payment and display a transaction receipt. If the payment has been successful then the receipt details will also be sent to your account email address. If the payment has failed for some reason you will be given an opportunity to retry the payment.

Once payment is successful your advertisements will be displayed on the website. Your advertisements remain online for a maximum 1 year, or until you remove them from the website (refer to the "My Item is Sold" section).

If your product has now been sold to a customer you can remove your advertisement from the website by logging into your account via the "My Account" page. You should see your advertisement in the "My Adverts" section:

You will notice that there are a couple of functions, one to edit your advert and the other to mark your advert as sold. If you need to update your listing with new information or Shipping Information, click on the "Edit" button. If you want to mark your item as "SOLD", please click on the "Sold" button.

Please Note: Once you click sold, you won't be able to put it back on the website without paying for a new advertisement, so please be careful.

Sold advertisements will be displayed in the "My Sold Adverts" section for a period of 90 days. After this time the advertisements will be removed from the website.

Are my details safe and secure?
Yes, we do not retain credit card details and when you place orders or access your account information we offer the use of a secure server connection. Our secure server software (128 bit SSL which is the industry standard and among the best software available today for secure ecommerce transactions) encrypts all the information you input before it is sent to us so that it cannot be read as the information travels over the Internet. Furthermore, all of the customer data we collect is protected against unauthorised access.

Is EarthMart.com.au browser compliant?
Yes, Earth Mart can be viewed in Internet Explorer 7 and 6, Firefox, Safari…

Does the site use Javascript?
Yes, Earth Mart uses Javascript... You need to ensure Javascript is enabled on your browser.

Does the site use cookies?
In common with most major websites, Earth Mart may use cookies. A cookie is a small text file that is placed on your computer. Cookies are generally designed to remember information about your visit to a website to help improve your website experience.

In some cases, cookies may collect and store personal information about you. Earth Mart extends the same privacy protection to your personal information, whether gathered via cookies or from other sources.

Most internet browsers are set to accept cookies by default, however you can adjust your browser to disable cookies or to warn you when cookies are being used. It is important to be aware that if you disable cookies, you may not be able to access certain areas of our website or take advantage of the improved website experience that cookies offer.

Earth Mart would like to inform our customers that there are occasionally sellers and buyers who engage in fraud. Earth Mart takes illegal activities and your security on our site very seriously, so we strongly encourage you to report fraudulent or suspicious behaviour by emailing us at info@earthmart.com.au

Please review the "Tips for Safer Buying and Selling" section for additional advice.