What would like help with?

• Placing an Ad/Selling
• Buying
• My Account
• Technical Support

Placing an Ad

How do I place an ad?

1. Register with Earthmart, we just need some details from you and you can start selling.
2. Click "Place an Ad", login, and follow the steps to place an ad.

Top tips for placing an ad

Categories

• Choose the right category for your item. Look at what other ads use, and put your ad in the best category.

Photos

• If you intend to use photos in your ads which we do recomend, consider using your mobile phone as generally phones take a lower resolution photo which means a smaller and quicker file to upload to Earthmart. Or alternativley set your digital camera to its lowest resolution. If you have any problems in this area don't hesitate to contact us for advice.

Description tips

• Research other ads and look at the description.
• Keep the description simple and short but include enough information so buyers can get a good idea of exactly what you’re selling and the condition it’s in.
• Include the brand name, make, model and year of manufacture.
• List any distinguishing marks or flaws.
• State what accessories are included in the sale, if any.

How long does my ad stay on EartMart?
Your ad will be displayed on EarthMart for up to one year. If the item is sold you will need to login to your EarthMart account and mark the item as sold.

Buying

Searching for items?
You can browse all ads free of charge, and you do not have to register.
To purchase an item, contact the seller directly through their listed contact information.
How do I ask the seller a question?
You can contact the seller directly through their listed contact information, or you can submit an online question to the seller by clicking the ‘Respond to this advert” link. Remember to enter your own email address correctly so that the seller can reply to you.
How do I pay for an item?
You arrange payment directly with the seller. EarthMart does not facilitate payment transfers between buyers and sellers.

My Account

I can’t remember my password

If you forget your password you can Request your password by entering your email address. If your email address has changed, contact the EarthMart team on info@earthmart.com.au

I need to change my details

You can update your account details at any time by logging in.

Technical Support

Are my details safe and secure?

Is EarthMart.com.au browser compliant?
Yes, EarthMart can be viewed in Internet Explorer 7 and 6, Firefox, Safari…

Does the site use Javascript?
Yes, EarthMart uses Javascript. …
You need to ensure Javascript is enabled on your browser.

Does the site use cookies?
In common with most major websites, EarthMart may use cookies. A cookie is a small text file that is placed on your computer. Cookies are generally designed to remember information about your visit to a website to help improve your website experience.

In some cases, cookies may collect and store personal information about you. EarthMart extends the same privacy protection to your personal information, whether gathered via cookies or from other sources.

Most internet browsers are pre-set to accept cookies however you can adjust your browser to disable cookies or to warn you when cookies are being used. It is important to be aware that if you disable cookies, you may not be able to access certain areas of our website or take advantage of the improved website experience that cookies offer.

Report fraud

EarthMart would like to inform our customers that there are occasionally sellers and buyers who engage in fraud. EarthMart takes illegal activities and your security on our site very seriously, so we strongly encourage you to report fraudulent or suspicious behaviour by emailing us at info@earthmart.com.au

Tips for safe buying and selling

• Never pay in advance to seller that you do not know, and never send the item before you have received the payment. Instead, try to meet in person to make the exchange.
• Never use money wire transfers, such as Western Union, as these are often difficult to trace.
• Request the original receipt.
• Write a purchase agreement.
• If the offer sounds too good to be true, it probably is, and it might be a fraud.
• Do not reveal bank details or other sensitive information if you are not sure who the receiver is.
• If you already have become a victim of fraud, report it to the Police.
• If buying a vehicle, including motorcycles and boats, make sure you do a Revs check to make sure no money is owing on the vehicle. www.revs.nsw.gov.au